Refund policy
Return & Refund Policy
At FMB Apparel, we want you to love your purchase. If you are not completely satisfied, we're here to help.
Returns
Returns or exchange requests must be made within 14 days of receiving your order.
To be eligible for a return or exchange, items must be:
- Unworn and unwashed
- In their original condition
- With all original tags attached
Non-Returnable Items
The following items cannot be returned or exchanged unless they arrive damaged or defective:
- Custom or personalized products
- Final sale items
- Gift cards
Exchanges
If you need a different size or wish to exchange an eligible item, please contact us at admin@fmbapparel.com. Exchanges are subject to product availability.
Refunds
Approved returns will be refunded to your original payment method after the returned item has been received and inspected.
Original shipping charges are non-refundable unless the return is due to our error or you received a damaged or incorrect item.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. We'll work with you to provide a replacement or refund when appropriate.
Return Shipping
Customers are responsible for return shipping costs unless the return is the result of our error or the item arrived damaged or defective.
Contact Us
If you have any questions about returns or exchanges, please contact us at:
Email: admin@fmbapparel.com